Privacy Policy
Last updated: March 19th, 2026.
At The Qi Station, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Name
- Email address
- Phone number
- Health-related information (when voluntarily provided for treatment purposes)
- Appointment and booking details
- Payment information (processed securely through third-party providers)
We may also collect non-identifying information such as:
- Browser type
- Device information
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
Your information is collected to:
- Book and manage appointments
- Provide personalized treatments and care
- Communicate with you (confirmations, reminders, follow-ups)
- Improve our services and website experience
- Comply with legal and regulatory requirements
We only collect and use information necessary to provide our services effectively.
3. Consent
By using our website or providing your information, you consent to its collection and use as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information only when necessary, including:
- With trusted service providers (e.g. booking systems, payment processors)
- When required by law
- To protect the safety, rights, or integrity of our clients or business
All third parties are required to protect your information.
5. Data Security
We take reasonable precautions to protect your personal information through:
- Secure systems and platforms
- Restricted access to sensitive data
- Administrative and technical safeguards
However, no method of transmission over the internet is completely secure.
6. Your Rights
You have the right to:
- Request access to your personal information
- Correct or update your information
- Withdraw consent
- Request deletion (where applicable)
To make a request, please contact us at: tcmdelphine@gmail.com
7. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve user experience and understand how visitors interact with the site. You can disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
10. Contact
If you have any questions about this Privacy Policy, please contact:
The Qi Station
119 W Pender St 523 Floor 5, Vancouver, BC V6B 1S5
tcmdelphine@gmail.com
604) 764-6852